Consumer Resource and Trust Ratings
Main List Of Consumer Advocate Groups
Federal Trade Commission (consumer) – www.consumer.ftc.gov
Federal Trade Commission – www.ftc.gov
Consumer Reports – www.consumerreports.org
California Consumer Affairs – www.dca.ca.gov/
Better Business Bureau – www.bbb.org/us/
Ripoff Report – www.ripoffreport.com
Trust Wave – www.trustwave.com
National Organization Of Consumer Advocates – www.naca.net
Federal Consumer Trust Agencies
- U.S. Department of Agriculture
- Banks: Office of the Comptroller of the Currency (your rights w/national banks)
- Commodity Futures Trading Commission
- Consumer Financial Protection Bureau
- Consumer Product Safety Commission
- Consumer Sentinel: Joint Federal/State/Local complaint database
- Federal Communications Commission
- Comptroller of the Currency (“national” banks)
- Environmental Protection Agency
- Federal Citizen Information Center (Pueblo, CO)
- Federal Reserve Bank consumer information
- Fed Sales: one-stop shopping for government auctions, surplus, etc.
- Federal Trade Commission
- Food and Drug Administration
- Dept. of Housing & Urban Development (HUD)
- Internet Crime Complaint Center (FBI and others)
- National Highway Traffic Safety Administration
- U.S. Postal Inspection Service
- Securities and Exchange Commission fraud/complaint center
- Seniors.Gov: info from federal agencies for senior citizens
- Department of Transportation: aviation consumer protection division
- USA.gov(FirstGov): US Government information by subject
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- Asia Pacific Consumer Law links
- Australian Competition and Consumer Information Scamwatch
- Australian Consumers’ Association
- Australian Consumer Law
- Australia ConsumersOnline.Gov: government consumer portal
- Australian Department of Fair Trading (New South Wales)
- Australian National Consumer Website
- Australia Office of Consumer and Business Affairs
- Australia Product Safety Recalls
- Canada: Alberta Consumers’ Association
- Industry Canada Consumer Information
- Canada’s Consumer Information Gateway from government agencies
- Consumers’ Association of Canada
- Consumers Council of Canada
- Canada: Financial Consumer Agency of Canada
- SOCAP Canada
- Consumers International
- Consumers International list of consumer agencies worldwide
- Estonia Consumer Protection Board
- eConsumer.gov: file consumer complaints about international transactions
- European Advertising Standards Alliance (self-regulation)
- European Commission on Consumer Affairs
- European Consumer Organization
- European countries’ consumer networks and organizations
- Finland National Consumer Research Centre
- Germany’s Stiftung Warentest: product reviews, more
- Hong Kong Consumer Council
- Hungary Inspectorate for Consumer Protection
- India (Rourkela) Consumer Protection Council
- International Consumer Agencies list from Virtual Institute of Information
- International Consumer Protection and Enforcement Network (ICPEN)
- Ireland Consumers’ Association
- Ireland Consumerline.org: consumer advice, links, publications
- Ireland (Northern) General Consumer Council
- Ireland National Consumer Agency
- ASSOUTENTI – Onlus – Associazione nazionale utenti dei servizi pubblici (Italian national consumers assoc.)
- Italy/Confconsumatori: Association of Consumers for Consumers
- Jamaica Consumer Affairs Commission
- Japan National Consumer Affairs Center
- Korea Consumer Gateway to 200+ agencies/groups
- Korea Consumer Protection Board
- Malta: consumer articles, warnings by journalist
- Malta Consumers’ Association
- Mexico’s Federal Consumer Protection Agency (en espanol)
- Consumers’ Institute of New Zealand Consumer Online (NZ’s Consumer Reports)
- New Zealand Ministry of Consumer Affairs
- Polish Consumer Federation
- Russian Consumer Federation
- Consumers Association of Singapore
- Spain: National Consumer Institute (in Spanish)
- Spain: Consumer.es (consumer news stories in Spanish)
- Swedish Consumer Agency
- Swedish Consumer Coalition
- Office of Fair Trading (UK govt agency)
- Trading Standards Net (comprehensive UK consumer site)
- Trading Standards Central (by U.K. government)
- Trans Atlantic Consumer Dialogue
- UK’s Advertising Standards Authority
- UK Consumer Action Group
- UK Consumer Direct: advice and information
- UK Ethical Consumer: corp. social/environmental records
- UK ICSTIS: monitors premium rate telephone services
- UK’s National Consumer Council
- Welsh Consumer Council (Wales)
- What Consumer: UK consumer advice
- Which? — the UK’s equivalent of Consumer Reports
- Which? UK Consumer Rights Site
State and Local Agencies
- Alabama Attorney General’s Office Consumer Affairs Section
- Arizona Attorney General
- Arkansas Attorney General consumer protection
- Banking Regulators by state (homepages)
- California Attorney General consumer information/complaints
- Hampton Consumer Reviews
- California Bureau of Auto Repair
- California consumer laws
- California Contractors State Licensing Board
- California Dept. of Consumer Affairs
- CA Los Angeles County Dept. of Consumer Affairs
- CA Office of Privacy Protection
- CA Santa Cruz Cty District Attorney Consumer Affairs Division
- CA San Francisco Consumer Advocate (weights and measures, agriculture)
- Colorado Dept. of Law Consumer Protection
- Colorado Office of Consumer Counsel (utilities)
- Connecticut Attorney General Consumer Tips
- Connecticut Dept. of Banking
- Connecticut Dept. of Consumer Protection
- Delaware Attorney General consumer information
- Doctor licensing boards by state (those on-line only)
- Florida Attorney General’s Office
- Florida Dept. of Agriculture Division of Consumer Services
- Florida’s Hillsborough County Consumer Protection Agency
- Florida Miami-Dade County Consumer Services Dept.
- Florida’s Orange County Consumer Fraud Unit
- Florida Palm Beach County Consumer Affairs Division
- Georgia Governor’s Office of Consumer Affairs
- Georgia Consumer Affairs – ConsumerEd.com – consumer education site
- Idaho Attorney General Consumer Protection
- Illinois Attorney General’s Office
- Illinois: City of Chicago Dept. of Consumer Services
- Indiana Consumer (AG’s office)
- Indiana Office of the Utility Consumer Counselor
- Iowa Attorney General Consumer Protection Division
- Kansas Attorney General Consumer Protection
- Kansas Insurance Department
- Kentucky Attorney General’s Office
- Louisiana Attorney General
- Maine Attorney General Consumer Protection Unit
- Maine Office of Consumer Credit Regulation
- Maryland Attorney General homepage
- Maryland Montgomery County Division of Consumer Affairs
- Maryland’s Office of People’s Advocate (utility advocate)
- Massachusetts Attorney General
- Massachusetts: Cambridge Consumers’ Council
- Massachusetts: Cape Cod Consumer Assistance Council
- Mass. Division of Professional Licensure: check on licenses of many tradespeople/professionals
- Mass. Home Improvement Contractor Registration lookup
- Massachusetts Metro West Consumer Assistance Office
- Massachusetts Office of Consumer Affairs
- Medicine/Medical/Doctor licensing boards state by state
- Michigan Attorney General consumer & business information
- Minnesota Attorney General (Consumer Connection)
- Mississippi Attorney General Consumer Protection Division
- Missouri Attorney General
- Missouri Office of Public Counsel (utilities)
- Montana Dept. of Justice Consumer Protection
- Nebraska Attorney General
- Nevada Attorney General Bureau of Consumer Protection
- New Hampshire Attorney General Consumer Protection Bureau
- New Jersey Division of Consumer Affairs
- New York Attorney General consumer information
- NYC Department of Consumer Affairs
- NYC Dept. of Consumer Affairs “Consumer Campus” – info for college students
- NYC Public Advocate Consumer Complaining
- New York State Consumer Protection Board
- NY State Office of Professions (check licensing and disciplinary actions of 38 categories of professionals)
- NY Nassau County Office of Consumer Affairs
- NY Suffolk County Office of Consumer Affairs
- New York, Ulster County Consumer Fraud Bureau
- NY Westchester County Department of Consumer Protection
- North Carolina Attorney General Consumer Protection
- North Dakota Attorney General
- Ohio Attorney General consumer info and complaint form
- Ohio Consumers’ Counsel
- Oklahoma Attorney General consumer protection
- Oregon Attorney General
- Oregon Dept. of Consumer and Business Services
- Pennsylvania Attorney General’s Bureau of Consumer Protection
- Pennsylvania Utilities Commission Information
- Pharmacy state regulatory boards
- Rhode Island Attorney General
- San Francisco’s Consumer Advocate
- South Carolina Department of Consumer Affairs
- South Dakota Attorney General’s Office
- State and Local Consumer Agencies (Pueblo’s master list)
- State and Local Government Directory (all agency types)
- State banking departments
- State insurance departments
- State government homepages
- State securities regulators (addresses and links)
- Tennessee Division of Consumer Affairs
- Texas Attorney General’s Consumer Information page
- Utah Division of Consumer Protection
- Vermont Attorney General consumer information
- Virginia Attorney General
- Virginia Beach Consumer Affairs Division
- Virginia Office of Consumer Affairs
- Washington DC Attorney General (Consumer Protection)
- Washington State Attorney General’s Consumer Information also: consumer blog
- West Virginia Attorney General’s office
- Wisconsin Attorney General consumer news
- Wisconsin Dept. of Agriculture, Trade and Consumer Protection
- Better Business Bureaus
- AUTOLINE — mediation and arbitration of car complaints
- BBB OnLine (look for the “CARE” symbol to assure honest dealings)
- Better Business Bureau On-line Complaint Form (national)
- Boston Better Business Bureau (with on-line reliability reports, scam alerts, more)
- Canadian Council of Better Business Bureaus
- Council of Better Business Bureaus
- Links to local Better Business Bureaus
- New York Metro Better Business Bureau
- National Advertising Division of the BBB
- Vancouver Island BBB
- Consumer Organizations and Professional Associations
- American Arbitration Association
- American Association of Individual Investors
- American Association of Retired Persons (AARP)
- American Council on Consumer Interests
- American Society of Home Inspectors
- American Society of Travel Agents
- Americans for Fairness in Lending
- Arbitration mandates in contracts, Give Me Back My Rights
- Association of Certified Fraud Examiners
- Association for Consumer Research
- Association of Home Appliance Mfrs (Major Appliance Consumer Action Program)
- BoatUS: industry-sponsored mediation of consumer complaints about boats
- California Consumer Rights Association
- Call for Action (network of consumer help centers)
- CalPIRG (California Public Interest Research Group unofficial site)
- California Utility Consumers’ Action Network
- Center for Auto Safety
- Center for Democracy & Technology ( net privacy issues)
- Center for Science in the Public Interest
- Coalition Against Insurance Fraud
- Coalition Against Unsolicited Commercial Email (spam)
- Commercial Alert: a Ralph Nader anti-commercialism and advertising group
- Community Associations Institute: for homeowners assns, coops, condominiums
- Consumer Action (San Francisco)
- Consumer Federation of America
- Consumer Federation of California
- Consumers League of New Jersey
- Consumers Against Supermarket Privacy Invasion (anti-scan-card page)
- Consumers Union consumer advocacy and issues site
- Consumers Union en espanol (in Spanish)
- Consumer Watchdog: Foundation for Taxpayer & Consumer Rights
- Council of Better Business Bureaus
- DigitalConsumer.org: seeks personal rights to copy music, etc.
- Direct Marketing Assn (DMA) consumer tips
- Direct Selling Association Code of Ethics
- Electronic Privacy Information Center
- Foundation for Taxpayer and Consumer Rights
- ID Theft Resource Center
- Insurance Information Institute
- Medicare Rights Center
- Michigan Consumer Federation
- National Association of Attorneys General (NAAG)
- National Association of Consumer Advocates
- National Assn. of Consumer Agency Administrators (NACAA)
- National Assn. of Consumer Bankruptcy Attorneys
- National Assn. of Insurance Commissioners
- National Association of the Remodeling Industry (NARI)
- National Assn. of Securities Dealers complaint program
- National Association of State Utility Consumer Advocates
- National Center for Financial Education
- National Charities Information Bureau
- National Coalition for Consumer Education/LifeSmarts
- National Consumer Law Center
- National Consumers League
- National Consumers League Blog — Savvy Consumer
- Consumer Assistance Directory: National Consumer Organizations (Consumer’s Resource Handbook)
- National Consumer Organizations (list)
- National Foundation for Consumer Credit (Consumer Credit Counseling Service main office)
- National Fraud Information Center (National Consumers League — info)
- NICE — National Institute for Consumer Education
- Netcheck Commerce Bureau (similar to BBB)
- North American Securities Administrators Association
- North Carolina Consumers Council
- Organic Consumers Association
- Pennsylvania Consumer Action Network
- Online Privacy Alliance (businesses for voluntary privacy standards)
- PlanetFeedback: send complaints/comments to companies online and off
- Privacy Leadership Initiative: business site promoting best practices
- Privacy Rights Clearinghouse
- Public Citizen founded by Ralph Nader
- Public Interest Research Groups (USPIRG & state PIRGs)
- SOCAP — Society of Consumer Affairs Professionals in Business
- Square Trade: free online alternate dispute resolution service
- Tenants Union (directory of resources nationwide)